national talk in elevator day

Who knew there was a “National Talk in an Elevator Day”?! I sure didn’t. But there is. It’s July 30, 2021. My newly gained, profound knowledge of this national day is thanks to a cleverly written marketing piece from my friends, Joe Mathis and Todd Wade, at the amazing Rumbledrum event planners extroidiaire! So, why… Read More


3 reasons t keep your video on

3 Reasons to Keep Your Video On We live in a virtual meeting world. And, thankfully, modern technology allows us to hold meetings—both internally and externally—via Zoom, Webex, Teams, and other virtual communication platforms. It’s easy to just “join” the meeting and then turn the video off. However, there are at least 3 valid reasons… Read More


business etiquette old versus new rules for virtual world

Business etiquette – Old versus New Rules in our Virtual World. Hmmm…what still applies? Good business etiquette was vital in our pre-pandemic world to give a good impression and reflect well on a company’s brand and image. The basic business etiquette rules were easy to remember. Give a firm handshake. Have good eye contact. Dress… Read More


post-COVID office etiquette

There is some post-COVID office etiquette you need to know if you plan to return to your office soon. To begin with, gone are the days when chatting closely around the water cooler was the norm. Or high-fiving someone in the hallway. Anyone who works in an office now is mindful of social distancing and… Read More


etiquette mistakes retail stores coronavirus

Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores.  We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack.  But, customers make etiquette mistakes at retail… Read More


business etiquette virtual presentations

My live business etiquette events are now business etiquette virtual presentations. Why? Well, that’s likely no secret to anyone. In this unprecedented time, Covid-19 still lingers. And, the corporate world is not bringing in professional development speakers and trainers to do live events. But, business etiquette and protocol skills are still needed, more than ever,… Read More


business etiquette after Covid-19

What does business etiquette after Covid-19 look like? As Americans start to return to the workplace, will some of the former business etiquette rules and protocols be the same? When it comes to business etiquette in a still-lingering Covid-19 pandemic world, the new “rules for engagement” are still evolving. In this Talk Radio 1170, show… Read More


greet clients virtually-COVID-19 Tips

In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More


professionalism while working remotely

Good communication with coworkers is normally a part of good business etiquette in offices everywhere. But, around the world, a significant number of professionals have been forced to work from home because of the COVID-19 coronavirus pandemic. So, the question is…How do you maintain professionalism with coworkers while working remotely? Even though working from home… Read More


It’s that festive time of year when the Christmas holidays are just around the corner. Here are 7 etiquette tips for the Christmas holidays that will show you have great manners and make it more fun to fa-la-la-la-la with coworkers, family and friends. Learn the importance of the RSVP. When kind folks invite you to… Read More