workplace attire

With a New Year upon us, perhaps you’ve been assessing your workplace attire. Maybe you’re wondering how not to dress too casually. Back in the day, men wore suits and ties to work and women wore dresses. But, in today’s offices, workplace attire runs the gamut of ‘business’ to ‘business casual’ to ‘casual’. Each company… Read More


email harness Inbox in 2020

“3 Ways to Harness Your Email Inbox” is one of the topics I shared this week with a travel agency in California. This subject is part of my training workshop called “10 Golden Rules of Email Etiquette–and How to Harness Your Inbox.” In fact, I’m writing this blog post as I wait to board my… Read More


how to give a toast - toasting

Celebrations abound that beg for toasts: New Year’s Eve, graduations, job promotions, awards ceremonies and baby showers. These 7 steps to a perfect toast will help you feel prepared, confident and refined, whether it’s a business dinner with a guest of honor or ushering in the New Year. To give a toast, remember the 3… Read More


how to set table for holiday dinner

The stockings are hung.The gifts are wrapped.The menu is set. Now it’s time to plan how to set the table for a holiday dinner. But, often people tell me they are overwhelmed by how to set the table for a Christmas or holiday dinner. But they needn’t be. It’s actually quite simple with a few… Read More


It’s that festive time of year when the Christmas holidays are just around the corner. Here are 7 etiquette tips for the Christmas holidays that will show you have great manners and make it more fun to fa-la-la-la-la with coworkers, family and friends. Learn the importance of the RSVP. When kind folks invite you to… Read More


how to leave conversation graciously

How do you leave a conversation graciously? The scenario: You’re at a business meet & greet event and feel stuck with a new person you met who is quite the talker. It happens to all of us. But, knowing how to leave a conversation graciously and courteously puts you in the driver’s seat. First, at… Read More


airplane etiquette

Airplane etiquette is top of mind for me right now. This past year, I’ve had the opportunity to fly numerous times both domestically and internationally. Most often, I’ve squeezed myself into the cramped middle seat in economy but have also had the luxury of flying first class on Lufthansa from Frankfurt, Germany with a red… Read More


body language awareness tips networking events

Did you know your body language speaks at networking events often before you even open your mouth to speak? How you stand, look and carry yourself all give an impression of you. Since body language communicates 55% of the image you convey to others at any type of meet and mingle event, it’s essential to… Read More


etiquette do's and don'ts men in office

Etiquette do’s and don’ts for men in the office can sometimes be confusing, especially for new hires. And, the confusion especially refers to how to engage appropriately with women in an office environment. In this post, I share some specific business etiquette do’s and don’ts for men in the office. This awareness can prevent unintentional… Read More


good communications in the workplace

Good communication in the workplace is vital for strengthening relationships and alleviating misunderstandings and offense. I observed good communications firsthand recently in a most unlikely place: the boarding gate at Southwest Airlines in Tulsa. Although I’m a loyal American Airlines traveler, I opted this time for Southwest to get a direct flight to Phoenix. So,… Read More