etiquette mistakes retail stores coronavirus

Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores.  We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack.  But, customers make etiquette mistakes at retail… Read More


business etiquette virtual presentations

My live business etiquette events are now business etiquette virtual presentations. Why? Well, that’s likely no secret to anyone. In this unprecedented time, Covid-19 still lingers. And, the corporate world is not bringing in professional development speakers and trainers to do live events. But, business etiquette and protocol skills are still needed, more than ever,… Read More


business etiquette essential in pandemic, Business Etiquette

Great business etiquette is still essential in a pandemic world. You and your company or business are still making impressions whether working remotely or back in the office. Business etiquette is, in fact, more necessary than ever in today’s business arena. It shows we value and respect everyone with whom we interact in business, whether… Read More


Zoom favorite things

In the business world, etiquette for virtual meetings matters. It’s just as important as the etiquette you show at a face-to-face meeting in the company conference room. But, no one has thought too much about etiquette for virtual meetings until recently. In this unprecedented time (Coronavirus world), companies around the globe now use—more than ever—virtual… Read More


business etiquette after Covid-19

What does business etiquette after Covid-19 look like? As Americans start to return to the workplace, will some of the former business etiquette rules and protocols be the same? When it comes to business etiquette in a still-lingering Covid-19 pandemic world, the new “rules for engagement” are still evolving. In this Talk Radio 1170, show… Read More


business etiquette post-pandemic world

How do we  “do” business etiquette in a post-pandemic world? Business etiquette has always been a vital aspect of the work world. But in our post-corona virus pandemic world as employees return to office buildings, how might business etiquette rules change?   We’re in uncharted territory. There’s no “business etiquette book” that tells us how… Read More


greet clients virtually-COVID-19 Tips

In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More


professionalism while working remotely

Good communication with coworkers is normally a part of good business etiquette in offices everywhere. But, around the world, a significant number of professionals have been forced to work from home because of the COVID-19 coronavirus pandemic. So, the question is…How do you maintain professionalism with coworkers while working remotely? Even though working from home… Read More


workplace attire

With a New Year upon us, perhaps you’ve been assessing your workplace attire. Maybe you’re wondering how not to dress too casually. Back in the day, men wore suits and ties to work and women wore dresses. But, in today’s offices, workplace attire runs the gamut of ‘business’ to ‘business casual’ to ‘casual’. Each company… Read More


email harness Inbox in 2020

“3 Ways to Harness Your Email Inbox” is one of the topics I shared this week with a travel agency in California. This subject is part of my training workshop called “10 Golden Rules of Email Etiquette–and How to Harness Your Inbox.” In fact, I’m writing this blog post as I wait to board my… Read More