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Good smartphone etiquette has become essential since smartphones have become ubiquitous in the lives of  today’s business professionals. We are expected to be connected and accessible throughout our work day and beyond in some circumstances.  American Express Open Forum writer Katie Morell interviewed me along with others on how common sense and good business etiquette make it easy to avoid these 9 smartphone etiquette blunders. Read the article in its entirety on the Open Forum website.