National Business Etiquette Week is June 2-8, 2019. It’s a week to recognize the need for proper business etiquette to compete successfully in the growing global marketplace. Every employee, no matter what position they hold, is an “ambassador” for their company or organization. In every business setting, employees are being observed and making an impression… Read More


Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More


Office Protocol for Valentine's Day

Office protocol on Valentine’s Day can be a slippery slope whether your office culture is formal or more casual. These 4 tips for office professionalism on Valentine’s day prevent awkwardness and avoid sending mixed signals, but also convey a bit of celebration. It was an honor giving an interview to Erica Lamberg at Ladders.com for… Read More


no phone brunch

There’s a new trend called the No-Phone Brunch. But, the concept can be applied to any restaurant meal or when out having drinks with friends. Here’s how it works: Everyone puts their phones in the middle of the table, and the first person to reach for theirs has to pay the entire bill. Sounds harsh,… Read More


Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Potlucks at Thanksgiving and during the holidays are a wonderful and informal way to gather with friends and family. But just because it’s casual doesn’t mean etiquette goes out the window. Whether you’re hosting or attending as a guest, here are thirteen dining etiquette and host and guest tips that you should know when planning or attending a potluck meal.… Read More


Millennials prefer texting, but phone skills remain essential. If you’re a Millennial, you’ve undoubtedly noticed that boxy thing on your desk by now. It rings and you can talk on it. But, you can’t text on it or download apps. Is it still a necessary part of your office gadgets? Yes, it’s still a relevant… Read More


To give, or not to give in the workplace: That is the question. Just one of the questions, actually, since the whole area of holiday gift giving in the workplace can be tricky. Before you make your list (and check it twice) consider these five common gift-giving dilemmas, with expert advice on how to handle them… Read More


In the world of tipping…from the dog groomer to the pizza delivery person to the massage therapist…what’s the appropriate compensation? Diversity Woman Magazine tackled this topic in their summer 2015 issue, and I was honored to be the etiquette consultant they contacted for advice. Here are nine tipping dos and don’ts to help you navigate… Read More


Today more than ever, smart phone etiquette  in meetings is a topic of frustration. Maybe you’ve had this happen: You’re giving a presentation and half the people in the room are checking their smart phones or texting at some point. Yes, even your boss! You’ve probably asked yourself this question: “How do I get my… Read More