business etiquette post-pandemic world

How do we  “do” business etiquette” in a post-pandemic world? Business etiquette has always been a vital aspect of the work world. But in our post-corona virus pandemic world as employees return to office buildings, how might business etiquette rules change?   We’re in uncharted territory. There’s no “business etiquette book” that tells us how… Read More


greet clients virtually-COVID-19 Tips

In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More


professionalism while working remotely

Good communication with coworkers is normally a part of good business etiquette in offices everywhere. But, around the world, a significant number of professionals have been forced to work from home because of the COVID-19 coronavirus pandemic. So, the question is…How do you maintain professionalism with coworkers while working remotely? Even though working from home… Read More


workplace attire

With a New Year upon us, perhaps you’ve been assessing your workplace attire. Maybe you’re wondering how not to dress too casually. Back in the day, men wore suits and ties to work and women wore dresses. But, in today’s offices, workplace attire runs the gamut of ‘business’ to ‘business casual’ to ‘casual’. Each company… Read More


email harness Inbox in 2020

“3 Ways to Harness Your Email Inbox” is one of the topics I shared this week with a travel agency in California. This subject is part of my training workshop called “10 Golden Rules of Email Etiquette–and How to Harness Your Inbox.” In fact, I’m writing this blog post as I wait to board my… Read More


how to give a toast - toasting

Celebrations abound that beg for toasts: New Year’s Eve, graduations, job promotions, awards ceremonies and baby showers. These 7 steps to a perfect toast will help you feel prepared, confident and refined, whether it’s a business dinner with a guest of honor or ushering in the New Year. To give a toast, remember the 3… Read More


how to set table for holiday dinner

The stockings are hung.The gifts are wrapped.The menu is set. Now it’s time to plan how to set the table for a holiday dinner. But, often people tell me they are overwhelmed by how to set the table for a Christmas or holiday dinner. But they needn’t be. It’s actually quite simple with a few… Read More


It’s that festive time of year when the Christmas holidays are just around the corner. Here are 7 etiquette tips for the Christmas holidays that will show you have great manners and make it more fun to fa-la-la-la-la with coworkers, family and friends. Learn the importance of the RSVP. When kind folks invite you to… Read More


how to leave conversation graciously

How do you leave a conversation graciously? The scenario: You’re at a business meet & greet event and feel stuck with a new person you met who is quite the talker. It happens to all of us. But, knowing how to leave a conversation graciously and courteously puts you in the driver’s seat. First, at… Read More


airplane etiquette

Airplane etiquette is top of mind for me right now. This past year, I’ve had the opportunity to fly numerous times both domestically and internationally. Most often, I’ve squeezed myself into the cramped middle seat in economy but have also had the luxury of flying first class on Lufthansa from Frankfurt, Germany with a red… Read More