Career Advancement Tips: 10 Easy Ways to Spring Forward March is the month when we spring forward. It’s a great time to reflect on career advancement. Spring forward by making sure your workplace manners, business etiquette, and attitude are reflecting on you in a way that shows you’re a person who’s not only likeable and approachable…but also, promotable. Here are ten easy career advancement… Read More
7 Workplace Etiquette Tips to Build Teamwork in Any Economy No one would dispute that today’s gloomy economic news is a concern for workers everywhere. But, did you know that using workplace etiquette to show courtesy and respect to those in your department or team is a winning way to build up your team? Workplace etiquette pays in two ways for you and your team.… Read More
4 Steps to Propel Your Professional Image No matter who you are or what you do, the way you dress and present yourself has a major impact on your success. In fact, when you walk into a room, it only takes 60 seconds for someone to form an impression of you based on your clothing, your mannerisms, and your manners. A great… Read More
Workplace Etiquette: 4 Ways to Show Courtesy to Coworkers Successful employees have good workplace etiquette that begins with “strong interpersonal skills” according to Joseph Grenny, co-author of the best seller Crucial Conversations. Interpersonal skills include common courtesies. However, sometimes it seems courtesy has gone the way of the typewriter. Many business professionals spend 40 plus hours a week with coworkers, often in cramped quarters… Read More
Business Dining Etiquette: 5 Foods Not to Order at a Business Lunch At a business lunch, the focus should be on the client—not on a trail of ‘special sauce’ that escapes down the front of your shirt from an oversized burger. Two words: embarrassing, unprofessional. The best practice is to avoid ordering anything that would fall into the category of messy, awkward, hard-to-eat, or unpredictable. The benefit:… Read More
Courteous Customer Service: 10 Ways to Outclass the Competition After forty frustrating minutes at my nearby office supply store, I left without making a purchase. Two sales team members showed a lack of product knowledge—but even worse, a complete lack of customer courtesy. They didn’t get my order for 200 custom-printed note cards. Their competitor across town did. It was out of my way… Read More
Business Networking: 3 Tricks for Remembering Names Now, what was your name again? We’ve all been there–you’re at a business networking event and meet a new person…and immediately forget his or her name! But, remembering names and using them in conversation is important in business. It makes you stand out and creates a powerful impression. In fact, according to Dale Carnegie, “The… Read More
Tulsa World: Well-Honed Soft Skills Could Save Your Job Read this article I wrote for the Tulsa World. Tulsa World Soft Skills Save Job 2-19-09… Read More
Tulsa World: Take Steps to Enhance Your Professional Image Read this article I wrote for in the Tulsa World. Tulsa World Professional Image 9-25-08… Read More
KRPS Public Radio “Business Etiquette Tips” Listen to this broadcast in which I am interviewed by KRPS Radio about some simple business etiquette tips.… Read More