Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More


Is there such a thing as mid-term election etiquette at work? Mid-term elections are just around the corner across the United States.  And since employees today typically spend more time at work than anywhere else, is it possible to have peaceful politics at work? Is it okay to talk politics at all? Many offices don’t… Read More


Business People Shaking Hands - Business Etiquette Errors

Good business etiquette skills go a long way to increase your influence  and position you for career advancement. But, sometimes, even the most “seasoned” professionals drop the ball and make mistakes when it comes to proper business etiquette. Consider how you can set yourself apart as a more credible and polished professional by avoiding these… Read More


business etiquette

Business etiquette is the polish that helps create courteous and respectful business environments and relationships with coworkers, clients and customers. High standards of professional manners are what makes interacting with others enjoyable and pleasant. And makes you look impressive! Here are 10 timeless business etiquette rules. Do a little self-assessment. Consider these marks of professionalism… Read More


You just sat down for dinner and your phone alerts you to a new work email.  What is the proper etiquette for after hours work emails? Do you ignore them or respond to them? How do you draw the line between work and personal time? I was honored to be one of two business etiquette… Read More


10 Things You Should Never, Ever Say Over Text or Email Before you hit the send button on that text message or email, read this list of things you should never communicate through a screen. I was honored to be one of the “etiquette experts” interviewed for this Reader’s Digest article.  Using good “screen” etiquette… Read More


Emoji Business Etiquette

Emoji Business Etiquette The question, “Should you use emojis in your business email?” is one of the most reactionary topics in my popular “Email Etiquette” training session. We all use email in business but rarely do employees receive any type of formal training in the do’s and don’ts of what makes business emails professional, including… Read More


The first part of each New Year I receive an influx of email inquiries about my business etiquette services. Companies and organizations are planning their professional development for the year, and I’m always thrilled to share how I may serve them. However, in these inquiry emails, several things catch my eye, including  the lack of… Read More


  We live in a world filled with iMacs, iPads, and  iPhones. And in today’s workplace, your communication etiquette is constantly being observed. People are getting an impression of you, often without you even realizing it. Every part of your communications—technological (texting, email, social media)—verbal—and body language—must send a message of professionalism. In this post,… Read More