National Business Etiquette Week is June 2-8, 2019. It’s a week to recognize the need for proper business etiquette to compete successfully in the growing global marketplace. Every employee, no matter what position they hold, is an “ambassador” for their company or organization. In every business setting, employees are being observed and making an impression… Read More


Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Thank you notes are not dead. Sure, we write them (or should write them!) to show our appreciation for wedding, graduation and birthday gifts. But, at work? Yes, coworkers like to be appreciated as well. In my popular Workplace Etiquette – Office Professionalism workshop, I share courtesy tips on how to be a “Difference Maker”… Read More


Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked elevator etiquette questions I get: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting pass… Read More


Business professionals are often in a position to chair a meeting.  And, as busy leaders themselves, they know the importance of making sure the meeting runs efficiently to respect everyone’s valuable time, as well as their own. In addition to the pastries, fruit and coffee that may await attendees, those who chair a meeting will… Read More


Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


Etiquette for remote workers

Being a remote worker has advantages, such as working in your sweats on the sofa with your favorite fur baby at your side. But, the down side to being a remote worker is often miscommunication and lack of professionalism when there is less face-to-face contact. Just as any office has a code of conduct, so… Read More


Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More


Office Protocol for Valentine's Day

Office protocol on Valentine’s Day can be a slippery slope whether your office culture is formal or more casual. These 4 tips for office professionalism on Valentine’s day prevent awkwardness and avoid sending mixed signals, but also convey a bit of celebration. It was an honor giving an interview to Erica Lamberg at Ladders.com for… Read More


Valentine's Day - Restaurant Etiquette

Valentine’s Day is a nationally celebrated holiday often associated with a romantic dinner out. Good etiquette at restaurants is part of good manners anytime when eating out. But, it especially comes to mind around Valentine’s Day when diners pack restaurant tables to celebrate their romance. Most servers are trained to treat customers with courtesy and… Read More


You’ve probably heard the expression that someone is a “class act.” It’s a compliment, of course. And who wouldn’t want to be described in that way? However, one needs only turn on the TV news to be assaulted with examples, instead, of a decline of civility. This decline is seen in everything from politics and… Read More