Business People Shaking Hands - Business Etiquette Errors

When I speak on the topic of “business etiquette,” a frequently asked question by audience members is, “Is it okay to hug a client or coworker?” Well, it depends… First, always assume that a handshake is the most professional greeting. There is a line of professionalism and a line of respect that shouldn’t be crossed.… Read More


When it comes to socializing with company executives, many employees get a case of social anxiety. It can strike at a company social event, sitting with senior management at a Chamber lunch…or worse, the dreaded elevator ride with just you and the company CEO! But, engaging with executives doesn’t have to give you clammy palms… Read More


Small talk matters in the business arena. It’s part of good business etiquette and helps builds rapport with others. Small talk often leads to bigger things like new clients and new business. Here are five timeless tips to enhance your ability to make small talk anywhere your business takes you: 1. Keep the spotlight on… Read More


mind manners

Stellar business etiquette skills are critical in any industry.  High standards of professional manners make interacting enjoyable and pleasant – with customers, clients, co-workers and guests in the office. In today’s competitive business arena, those who hone their business etiquette skills convey greater professionalism, confidence, and competence. These skills reflect on your company’s brand and… Read More


Business woman using smartphone

Good cell phone etiquette is a must in today’s technology-driven workplace.  And, it’s part of good business etiquette and office courtesy. Most people don’t intend to be rude on their smartphones. They just aren’t intentional about using these indispensable devices in a respectful, inoffensive way. Unfortunately, many companies still do not have policies on smartphone… Read More


Cubicle etiquette is essential if coworkers are to coexist peacefully and have a productive day. It’s part of good business etiquette. If you’re a cubicle dweller, you know the positives to this work arrangement—a more connected staff and sense of camaraderie. But, also there are negatives and challenges—a lack of privacy, more interruptions, and increased… Read More


March is the month when we spring forward. It’s a great time to reflect on career advancement. Spring forward by making sure your workplace manners, business etiquette, and attitude are reflecting on you in a way that shows you’re a person who’s not only likeable and approachable…but also, promotable. Here are ten easy career advancement… Read More


Cut Wedding Guest Expenses

Attending a wedding this spring or summer? Wedding etiquette is not just for the bride and groom. Often wedding guests are not aware of the dos and don’ts of being a stellar guest. There’s the obvious: turn off your phone and don’t drink too much, but there are other ways to be a polite guest,… Read More


Whether you’re 25 or 55, it’s important to polish your Valentine date etiquette, especially if it’s a first date…or it’s been a while since you’ve dated. Don’t let poor manners and social faux pas turn what could be a fairy tale event into an evening of foibles and lament. Here are eight ways to polish… Read More


Business Team

No one would dispute that today’s gloomy economic news is a concern for workers everywhere. But, did you know that using workplace etiquette to show courtesy and respect to those in your department or team is a winning way to build up your team? Workplace etiquette pays in two ways for you and your team.… Read More