Today more than ever, smart phone etiquette  in meetings is a topic of frustration. Maybe you’ve had this happen: You’re giving a presentation and half the people in the room are checking their smart phones or texting at some point. Yes, even your boss! You’ve probably asked yourself this question: “How do I get my… Read More


Working in a cubicle can be a tough endeavor. From a lack of privacy to noisy neighbors, getting your work accomplished in such cramped confines can sometimes be a difficult chore. But, cubicle etiquette is part of good business etiquette and office etiquette. I was honored to be interviewed for this article in BusinessNewsDaily.com on… Read More


Most of us fire off dozens of work emails every day, often with hardly a second thought. But, it’s vital that your business emails look and sound professional. I was honored to provide these 8 rules of business email etiquette for Nextiva, a cloud-communication company. Using good email etiquette in the office is part of good… Read More


Business People Shaking Hands - Business Etiquette Errors

When I speak on the topic of “business etiquette,” a frequently asked question by audience members is, “Is it okay to hug a client or coworker?” Well, it depends… First, always assume that a handshake is the most professional greeting. There is a line of professionalism and a line of respect that shouldn’t be crossed.… Read More


When it comes to socializing with company executives, many employees get a case of social anxiety. It can strike at a company social event, sitting with senior management at a Chamber lunch…or worse, the dreaded elevator ride with just you and the company CEO! But, engaging with executives doesn’t have to give you clammy palms… Read More


Small talk matters in the business arena. It’s part of good business etiquette and helps builds rapport with others. Small talk often leads to bigger things like new clients and new business. Here are five timeless tips to enhance your ability to make small talk anywhere your business takes you: 1. Keep the spotlight on… Read More


mind manners

Stellar business etiquette skills are critical in any industry.  High standards of professional manners make interacting enjoyable and pleasant – with customers, clients, co-workers and guests in the office. In today’s competitive business arena, those who hone their business etiquette skills convey greater professionalism, confidence, and competence. These skills reflect on your company’s brand and… Read More


Business woman using smartphone

Good cell phone etiquette is a must in today’s technology-driven workplace.  And, it’s part of good business etiquette and office courtesy. Most people don’t intend to be rude on their smartphones. They just aren’t intentional about using these indispensable devices in a respectful, inoffensive way. Unfortunately, many companies still do not have policies on smartphone… Read More


Cubicle etiquette is essential if coworkers are to coexist peacefully and have a productive day. It’s part of good business etiquette. If you’re a cubicle dweller, you know the positives to this work arrangement—a more connected staff and sense of camaraderie. But, also there are negatives and challenges—a lack of privacy, more interruptions, and increased… Read More