business etiquette after Covid-19

What does business etiquette after Covid-19 look like? As Americans start to return to the workplace, will some of the former business etiquette rules and protocols be the same? When it comes to business etiquette in a still-lingering Covid-19 pandemic world, the new “rules for engagement” are still evolving. In this Talk Radio 1170, show… Read More


greet clients virtually-COVID-19 Tips

In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More


good communications in the workplace

Good communication in the workplace is vital for strengthening relationships and alleviating misunderstandings and offense. I observed good communications firsthand recently in a most unlikely place: the boarding gate at Southwest Airlines in Tulsa. Although I’m a loyal American Airlines traveler, I opted this time for Southwest to get a direct flight to Phoenix. So,… Read More


Is there such a thing as mid-term election etiquette at work? Mid-term elections are just around the corner across the United States.  And since employees today typically spend more time at work than anywhere else, is it possible to have peaceful politics at work? Is it okay to talk politics at all? Many offices don’t… Read More


power words

Using power words and phrases at work helps inspire a more enjoyable workplace environment for everyone. Power words help motivate, encourage and build mutually respectful relationships with team members, clients and customers. Negative words can tear down, intimidate and discourage. Pick the power ones. It’s part of good business etiquette. You can’t go wrong with… Read More


To give, or not to give in the workplace: That is the question. Just one of the questions, actually, since the whole area of holiday gift giving in the workplace can be tricky. Before you make your list (and check it twice) consider these five common gift-giving dilemmas, with expert advice on how to handle them… Read More


mind manners

Stellar business etiquette skills are critical in any industry.  High standards of professional manners make interacting enjoyable and pleasant – with customers, clients, co-workers and guests in the office. In today’s competitive business arena, those who hone their business etiquette skills convey greater professionalism, confidence, and competence. These skills reflect on your company’s brand and… Read More