Business Etiquette – Old Versus New Rules in Virtual World Business etiquette – Old versus New Rules in our Virtual World. Hmmm…what still applies? Good business etiquette was vital in our pre-pandemic world to give a good impression and reflect well on a company’s brand and image. The basic business etiquette rules were easy to remember. Give a firm handshake. Have good eye contact. Dress… Read More
Post COVID Office Etiquette You Need To Know There is some post-COVID office etiquette you need to know if you plan to return to your office soon. To begin with, gone are the days when chatting closely around the water cooler was the norm. Or high-fiving someone in the hallway. Anyone who works in an office now is mindful of social distancing and… Read More
Etiquette Mistakes at Retail Stores During Covid-19 Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores. We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack. But, customers make etiquette mistakes at retail… Read More
How to Greet Clients Virtually in a Coronavirus World In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More
Professionalism for Working Remotely with Coworkers Good communication with coworkers is normally a part of good business etiquette in offices everywhere. But, around the world, a significant number of professionals have been forced to work from home because of the COVID-19 coronavirus pandemic. So, the question is…How do you maintain professionalism with coworkers while working remotely? Even though working from home… Read More
How to Leave a Conversation Graciously How do you leave a conversation graciously? The scenario: You’re at a business meet & greet event and feel stuck with a new person you met who is quite the talker. It happens to all of us. But, knowing how to leave a conversation graciously and courteously puts you in the driver’s seat. First, at… Read More
Body Language at Networking, Meet-Greet Events Did you know your body language speaks at networking events often before you even open your mouth to speak? How you stand, look and carry yourself all give an impression of you. Since body language communicates 55% of the image you convey to others at any type of meet and mingle event, it’s essential to… Read More
Business Etiquette Skills for Young Professionals Good business etiquette skills are essential for young professionals. Why? First, to be successful in the business arena. Second, to reflect well on the company or organization for which they work. And, third, to give them a greater level of confidence in any business setting. Many college graduates attend etiquette dinners of some type during… Read More
Communications Etiquette: Responding to Work Emails, Phone Calls and Texts Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More
10 Things You Should Never, Ever Say Over Text or Email 10 Things You Should Never, Ever Say Over Text or Email Before you hit the send button on that text message or email, read this list of things you should never communicate through a screen. I was honored to be one of the “etiquette experts” interviewed for this Reader’s Digest article. Using good “screen” etiquette… Read More