etiquette mistakes retail stores coronavirus

Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores.  We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack.  But, customers make etiquette mistakes at retail… Read More


greet clients virtually-COVID-19 Tips

In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More


professionalism while working remotely

Good communication with coworkers is normally a part of good business etiquette in offices everywhere. But, around the world, a significant number of professionals have been forced to work from home because of the COVID-19 coronavirus pandemic. So, the question is…How do you maintain professionalism with coworkers while working remotely? Even though working from home… Read More


how to leave conversation graciously

How do you leave a conversation graciously? The scenario: You’re at a business meet & greet event and feel stuck with a new person you met who is quite the talker. It happens to all of us. But, knowing how to leave a conversation graciously and courteously puts you in the driver’s seat. First, at… Read More


body language awareness tips networking events

Did you know your body language speaks at networking events often before you even open your mouth to speak? How you stand, look and carry yourself all give an impression of you. Since body language communicates 55% of the image you convey to others at any type of meet and mingle event, it’s essential to… Read More


Business etiquette skills essential for young professionals

Good business etiquette skills are essential for young professionals. Why? First, to be successful in the business arena. Second, to reflect well on the company or organization for which they work. And, third, to give them a greater level of confidence in any business setting. Many college graduates attend etiquette dinners of some type during… Read More


Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


10 Things You Should Never, Ever Say Over Text or Email Before you hit the send button on that text message or email, read this list of things you should never communicate through a screen. I was honored to be one of the “etiquette experts” interviewed for this Reader’s Digest article.  Using good “screen” etiquette… Read More