business etiquette virtual presentations

My live business etiquette events are now business etiquette virtual presentations. Why? Well, that’s likely no secret to anyone. In this unprecedented time, Covid-19 still lingers. And, the corporate world is not bringing in professional development speakers and trainers to do live events. But, business etiquette and protocol skills are still needed, more than ever,… Read More


business etiquette essential in pandemic, Business Etiquette

Great business etiquette is still essential in a pandemic world. You and your company or business are still making impressions whether working remotely or back in the office. Business etiquette is, in fact, more necessary than ever in today’s business arena. It shows we value and respect everyone with whom we interact in business, whether… Read More


email harness Inbox in 2020

“3 Ways to Harness Your Email Inbox” is one of the topics I shared this week with a travel agency in California. This subject is part of my training workshop called “10 Golden Rules of Email Etiquette–and How to Harness Your Inbox.” In fact, I’m writing this blog post as I wait to board my… Read More


National Business Etiquette Week is June 2-8, 2019. It’s a week to recognize the need for proper business etiquette to compete successfully in the growing global marketplace. Every employee, no matter what position they hold, is an “ambassador” for their company or organization. In every business setting, employees are being observed and making an impression… Read More


Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More


You just sat down for dinner and your phone alerts you to a new work email.  What is the proper etiquette for after hours work emails? Do you ignore them or respond to them? How do you draw the line between work and personal time? I was honored to be one of two business etiquette… Read More


10 Things You Should Never, Ever Say Over Text or Email Before you hit the send button on that text message or email, read this list of things you should never communicate through a screen. I was honored to be one of the “etiquette experts” interviewed for this Reader’s Digest article.  Using good “screen” etiquette… Read More


The first part of each New Year I receive an influx of email inquiries about my business etiquette services. Companies and organizations are planning their professional development for the year, and I’m always thrilled to share how I may serve them. However, in these inquiry emails, several things catch my eye, including  the lack of… Read More


Most of us fire off dozens of work emails every day, often with hardly a second thought. But, it’s vital that your business emails look and sound professional. I was honored to provide these 8 rules of business email etiquette for Nextiva, a cloud-communication company. Using good email etiquette in the office is part of good… Read More