Business etiquette skills essential for young professionals

Good business etiquette skills are essential for young professionals. Why? First, to be successful in the business arena. Second, to reflect well on the company or organization for which they work. And, third, to give them a greater level of confidence in any business setting. Many college graduates attend etiquette dinners of some type during… Read More


National Business Etiquette Week is June 2-8, 2019. It’s a week to recognize the need for proper business etiquette to compete successfully in the growing global marketplace. Every employee, no matter what position they hold, is an “ambassador” for their company or organization. In every business setting, employees are being observed and making an impression… Read More


Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked elevator etiquette questions I get: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting pass… Read More


Business professionals are often in a position to chair a meeting.  And, as busy leaders themselves, they know the importance of making sure the meeting runs efficiently to respect everyone’s valuable time, as well as their own. In addition to the pastries, fruit and coffee that may await attendees, those who chair a meeting will… Read More


Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More


Meetings can be a way to focus on business issues, gather input and jointly solve problems. But, many people don’t practice good meeting  etiquette. According to a recent report in USA Today,* attendees ranked the four meeting etiquette pet peeves below as the most annoying.  Here are the faux pas and best practices to avoid… Read More


power words

Using power words and phrases at work helps inspire a more enjoyable workplace environment for everyone. Power words help motivate, encourage and build mutually respectful relationships with team members, clients and customers. Negative words can tear down, intimidate and discourage. Pick the power ones. It’s part of good business etiquette. You can’t go wrong with… Read More


great-handshake

A great handshake in business communicates a message of warmth, sincerity and trust. While a great handshake might not get you the deal, you don’t want to risk giving a poor one. If it’s limp or just grips the fingers, it sends a message of weakness. If it’s a bone-crusher, it conveys lack of confidence.… Read More


You just sat down for dinner and your phone alerts you to a new work email.  What is the proper etiquette for after hours work emails? Do you ignore them or respond to them? How do you draw the line between work and personal time? I was honored to be one of two business etiquette… Read More