good communications in the workplace

Good communication in the workplace is vital for strengthening relationships and alleviating misunderstandings and offense. I observed good communications firsthand recently in a most unlikely place: the boarding gate at Southwest Airlines in Tulsa. Although I’m a loyal American Airlines traveler, I opted this time for Southwest to get a direct flight to Phoenix. So,… Read More


business etiquette for modern workplace

“Business Etiquette for a Modern Workplace” is a topic I was recently interviewed on by PC Executive Services, Inc. Questions ranged from how to show appreciation to your employer to work texts and cell phone usage with coworkers. While employees in every industry will benefit from this information, PC Executive Services is especially reaching out… Read More


How to Host Effective Meetings - 10 Tips

Meetings are universal to every office. Hosting meetings is also universally loathed in many offices, which makes learning how to host effective meetings so beneficial. If you are the organizer and host of meetings, there is pressure to host effective meetings to help people feel they’re worth attending. Therefore, to organize and host effective meetings,… Read More


Business etiquette skills essential for young professionals

Good business etiquette skills are essential for young professionals. Why? First, to be successful in the business arena. Second, to reflect well on the company or organization for which they work. And, third, to give them a greater level of confidence in any business setting. Many college graduates attend etiquette dinners of some type during… Read More


National Business Etiquette Week is June 2-8, 2019. It’s a week to recognize the need for proper business etiquette to compete successfully in the growing global marketplace. Every employee, no matter what position they hold, is an “ambassador” for their company or organization. In every business setting, employees are being observed and making an impression… Read More


Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked elevator etiquette questions I get: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting pass… Read More


Business professionals are often in a position to chair a meeting.  And, as busy leaders themselves, they know the importance of making sure the meeting runs efficiently to respect everyone’s valuable time, as well as their own. In addition to the pastries, fruit and coffee that may await attendees, those who chair a meeting will… Read More


Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More


Meetings can be a way to focus on business issues, gather input and jointly solve problems. But, many people don’t practice good meeting  etiquette. According to a recent report in USA Today,* attendees ranked the four meeting etiquette pet peeves below as the most annoying.  Here are the faux pas and best practices to avoid… Read More