etiquette mistakes retail stores coronavirus

Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores.  We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack.  But, customers make etiquette mistakes at retail… Read More


business etiquette virtual presentations

My live business etiquette events are now business etiquette virtual presentations. Why? Well, that’s likely no secret to anyone. In this unprecedented time, Covid-19 still lingers. And, the corporate world is not bringing in professional development speakers and trainers to do live events. But, business etiquette and protocol skills are still needed, more than ever,… Read More


post-COVID office etiquette

How do we  “do” business etiquette in a post-pandemic world? Business etiquette has always been a vital aspect of the work world. But in our post-corona virus pandemic world as employees return to office buildings, how might business etiquette rules change?   We’re in uncharted territory. There’s no “business etiquette book” that tells us how… Read More


greet clients virtually-COVID-19 Tips

In our current Coronavirus world, it’s challenging to keep face-to-face communication going with clients, customers and prospects. Social distancing prevents us from attending professional organizations, business lunches and mix and mingle events. These are all places we normally give a handshake and greet other professionals to build and strengthen our business relationships. But, our business… Read More


workplace attire

With a New Year upon us, perhaps you’ve been assessing your workplace attire. Maybe you’re wondering how not to dress too casually. Back in the day, men wore suits and ties to work and women wore dresses. But, in today’s offices, workplace attire runs the gamut of ‘business’ to ‘business casual’ to ‘casual’. Each company… Read More


how to give a toast - toasting

Celebrations abound that beg for toasts: New Year’s Eve, graduations, job promotions, awards ceremonies and baby showers. These 7 steps to a perfect toast will help you feel prepared, confident and refined, whether it’s a business dinner with a guest of honor or ushering in the New Year. To give a toast, remember the 3… Read More


how to set table for holiday dinner

The stockings are hung.The gifts are wrapped.The menu is set. Now it’s time to plan how to set the table for a holiday dinner. But, often people tell me they are overwhelmed by how to set the table for a Christmas or holiday dinner. But they needn’t be. It’s actually quite simple with a few… Read More


It’s that festive time of year when the Christmas holidays are just around the corner. Here are 7 etiquette tips for the Christmas holidays that will show you have great manners and make it more fun to fa-la-la-la-la with coworkers, family and friends. Learn the importance of the RSVP. When kind folks invite you to… Read More


airplane etiquette

Airplane etiquette is top of mind for me right now. This past year, I’ve had the opportunity to fly numerous times both domestically and internationally. Most often, I’ve squeezed myself into the cramped middle seat in economy but have also had the luxury of flying first class on Lufthansa from Frankfurt, Germany with a red… Read More


coworking space etiquette

Shared co-working space is popular around the globe.  And, co-working members are being observed for their etiquette practices while using these spaces. In this post, I share  8 etiquette tips for co-working space. Most are common sense. But, sometimes we need gentle reminders of what’s considered good workplace etiquette. These 8 etiquette tips for co-working… Read More