good communications in the workplace

Good communication in the workplace is vital for strengthening relationships and alleviating misunderstandings and offense. I observed good communications firsthand recently in a most unlikely place: the boarding gate at Southwest Airlines in Tulsa. Although I’m a loyal American Airlines traveler, I opted this time for Southwest to get a direct flight to Phoenix. So,… Read More


business etiquette for modern workplace

“Business Etiquette for a Modern Workplace” is a topic I was recently interviewed on by PC Executive Services, Inc. Questions ranged from how to show appreciation to your employer to work texts and cell phone usage with coworkers. While employees in every industry will benefit from this information, PC Executive Services is especially reaching out… Read More


How to Host Effective Meetings - 10 Tips

Meetings are universal to every office. Hosting meetings is also universally loathed in many offices, which makes learning how to host effective meetings so beneficial. If you are the organizer and host of meetings, there is pressure to host effective meetings to help people feel they’re worth attending. Therefore, to organize and host effective meetings,… Read More


cruise ship etiquette, etiquette, travel etiquette,

Cruise ships are a relaxing way to see the world. However, whether you’re a seasoned cruiser or embarking on your first cruise, cruise ship etiquette is part of being a savvy and courteous cruise traveler. Below are seven cruise ship etiquette tips. They’re fresh in my head; I just returned from a 14-day “Jewels of… Read More


Business etiquette skills essential for young professionals

Good business etiquette skills are essential for young professionals. Why? First, to be successful in the business arena. Second, to reflect well on the company or organization for which they work. And, third, to give them a greater level of confidence in any business setting. Many college graduates attend etiquette dinners of some type during… Read More


6 Tips Office Holiday Party | Party Etiquette | Etiquette & Protocol Training

Be Savvy, Not Sorry at your Holiday Party ‘Tis the season for the office holiday party. It’s a great place to have fun with coworkers and mingle with the higher ups. But,  etiquette and professionalism still matter at the office holiday party. After all, it’s still a work event. And you’re being observed by coworkers,… Read More


  Workplace character traits often trump skills. A lack of character in the workplace has now caused some companies to “hire for character and train for skill.” It doesn’t mean skills and competence don’t matter. But, often skills can be taught and mastered on the job, while character flaws may not be redeemable. We’ve all… Read More


no phone brunch

There’s a new trend called the No-Phone Brunch. But, the concept can be applied to any restaurant meal or when out having drinks with friends. Here’s how it works: Everyone puts their phones in the middle of the table, and the first person to reach for theirs has to pay the entire bill. Sounds harsh,… Read More


wedge-salad

“How do you eat a wedge salad?” is a question that comes up often in my corporate and university dining etiquette training sessions. I normally suggest not ordering “difficult-to-eat foods,” especially at a business meal. But, with the ever-popular Iceberg Wedge Salad gracing restaurant menus everywhere, I wanted to give my attendees the confidence-building tips… Read More