body language awareness tips networking events

Did you know your body language speaks at networking events often before you even open your mouth to speak? How you stand, look and carry yourself all give an impression of you. Since body language communicates 55% of the image you convey to others at any type of meet and mingle event, it’s essential to… Read More


Business etiquette skills essential for young professionals

Good business etiquette skills are essential for young professionals. Why? First, to be successful in the business arena. Second, to reflect well on the company or organization for which they work. And, third, to give them a greater level of confidence in any business setting. Many college graduates attend etiquette dinners of some type during… Read More


Customer service at the doctor’s office matters–and it’s noticed. When I was caring for my father in his latter years, I took him to many doctor appointments with various physicians. But, one particular office stands out–-his ophthalmologist-–because of their friendly front desk people and office staff. Here are eight things they did to make my… Read More