David sitting in chair reading etiquette book

As we go about our busy lives, often little everyday courtesies tend to go by the wayside.  However, recently, I’ve had time to do a bit more people watching when out and about or traveling. Below are courtesies and manners that I’ve observed to be lacking a bit. These all seem like common courtesies… Read More


Workplace Etiquette Tips

Ten years ago, one of my most requested seminars was Workplace Etiquette and Office Professionalism. Then, only a few calls trickled in for that session until recently again. Just this month, I’ve had two requests for this session. Why is that? First, clearly, we live in a world of upheaval, incivility and disrespect. Secondly, I… Read More