Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Thank you notes are not dead. Sure, we write them (or should write them!) to show our appreciation for wedding, graduation and birthday gifts. But, at work? Yes, coworkers like to be appreciated as well. In my popular Workplace Etiquette – Office Professionalism workshop, I share courtesy tips on how to be a “Difference Maker”… Read More


  Workplace character traits often trump skills. A lack of character in the workplace has now caused some companies to “hire for character and train for skill.” It doesn’t mean skills and competence don’t matter. But, often skills can be taught and mastered on the job, while character flaws may not be redeemable. We’ve all… Read More