10 Timeless Tips for National Business Etiquette Week National Business Etiquette Week is June 2-8, 2019. It’s a week to recognize the need for proper business etiquette to compete successfully in the growing global marketplace. Every employee, no matter what position they hold, is an “ambassador” for their company or organization. In every business setting, employees are being observed and making an impression… Read More
Elevator Etiquette – 7 ways to be courteous Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked elevator etiquette questions I get: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting pass… Read More
How to End a Professional Email Businesses send millions of work emails daily. Often, however, the writer ponders how to end a professional email the best way. Consequently, part of good business etiquette is ending the email professionally. It gives an impression of you and your company or organization. As a business etiquette trainer, it was an honor to give an… Read More
5 Workplace Character Traits for a Positive Reputation Workplace character traits often trump skills. A lack of character in the workplace has now caused some companies to “hire for character and train for skill.” It doesn’t mean skills and competence don’t matter. But, often skills can be taught and mastered on the job, while character flaws may not be redeemable. We’ve all… Read More
Business Etiquette Errors Can Be Costly In a conversation recently with a high-level professional, he said he often scribbles notes on the back of someone’s business card to remember something they talked about. He asked if this was okay. My response: It’s not ideal. It’s like putting graffiti on someone’s card. A best practice is to wait until the person has… Read More
6 Etiquette Mistakes That Even Smart Professionals Make Good business etiquette skills go a long way to increase your influence and position you for career advancement. But, sometimes, even the most “seasoned” professionals drop the ball and make mistakes when it comes to proper business etiquette. Consider how you can set yourself apart as a more credible and polished professional by avoiding these… Read More
5 Power Words and Phrases to Use at Work Using power words and phrases at work helps inspire a more enjoyable workplace environment for everyone. Power words help motivate, encourage and build mutually respectful relationships with team members, clients and customers. Negative words can tear down, intimidate and discourage. Pick the power ones. It’s part of good business etiquette. You can’t go wrong with… Read More
How to Give a Great Handshake in Business A great handshake in business communicates a message of warmth, sincerity and trust. While a great handshake might not get you the deal, you don’t want to risk giving a poor one. If it’s limp or just grips the fingers, it sends a message of weakness. If it’s a bone-crusher, it conveys lack of confidence.… Read More
10 Timeless Business Etiquette Rules to Be Impressive Business etiquette is the polish that helps create courteous and respectful business environments and relationships with coworkers, clients and customers. High standards of professional manners are what makes interacting with others enjoyable and pleasant. And makes you look impressive! Here are 10 timeless business etiquette rules. Do a little self-assessment. Consider these marks of professionalism… Read More
10 Things You Should Never, Ever Say Over Text or Email 10 Things You Should Never, Ever Say Over Text or Email Before you hit the send button on that text message or email, read this list of things you should never communicate through a screen. I was honored to be one of the “etiquette experts” interviewed for this Reader’s Digest article. Using good “screen” etiquette… Read More