great handshake in business

First impressions matter, including when you step in the door for that important job interview.  Clients have shared with me how shocked they are when job candidates arrive and exhibit poor etiquette. So, here are some job interview etiquette tips that will make you stand out in a positive way. Whether your interview is for… Read More


You’ve probably heard the expression that someone is a “class act.” It’s a compliment, of course. And who wouldn’t want to be described in that way? However, one needs only turn on the TV news to be assaulted with examples, instead, of a decline of civility. This decline is seen in everything from politics and… Read More