email harness Inbox in 2020

“3 Ways to Harness Your Email Inbox” is one of the topics I shared this week with a travel agency in California. This subject is part of my training workshop called “10 Golden Rules of Email Etiquette–and How to Harness Your Inbox.” In fact, I’m writing this blog post as I wait to board my… Read More


airplane etiquette

Airplane etiquette is top of mind for me right now. This past year, I’ve had the opportunity to fly numerous times both domestically and internationally. Most often, I’ve squeezed myself into the cramped middle seat in economy but have also had the luxury of flying first class on Lufthansa from Frankfurt, Germany with a red… Read More