Airplane Etiquette and Courtesies to Keep Doing After 3 years of NOT flying, I’ve done 3 domestic roundtrip flights in the past 5 months. I was curious what I would encounter among my fellow passengers in the way of airplane etiquette and courtesies. Although it’s not uncommon to hear in the news of an occasional unruly passenger, I was actually surprised—in a… Read More
Business Etiquette Post-Pandemic How do we “do” business etiquette in a post-pandemic world? Business etiquette has always been a vital aspect of the work world. But in our post-corona virus pandemic world as employees return to office buildings, how might business etiquette rules change? We’re in uncharted territory. There’s no “business etiquette book” that tells us how… Read More
Etiquette Do’s and Don’ts for Men in the Office Etiquette do’s and don’ts for men in the office can sometimes be confusing, especially for new hires. And, the confusion especially refers to how to engage appropriately with women in an office environment. In this post, I share some specific business etiquette do’s and don’ts for men in the office. This awareness can prevent unintentional… Read More
Elevator Etiquette – 7 ways to be courteous Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked elevator etiquette questions I get: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting pass… Read More
Luggage Etiquette: Just In Time For The Holiday Travel Season I was honored to be interviewed and quoted in this Washington Post article on luggage etiquette. You’ll learn how NOT to raise the blood pressure of your fellow passengers as you stow your carry-on items in the overhead bin or move down the aisle with a bulging backpack.… Read More
Halloween Etiquette and Manners It’s almost trick or treat time, as evidenced in my neighborhood by the plethora of Halloween lights and decorations emerging on houses and porches. So, I knew it was time to make a trip to Costco for a giant bag (or two!) of Halloween “treats” expected at my front door in a few days. Trick… Read More
Valentine Date Etiquette for the Socially Unsure Whether you’re 25 or 55, it’s important to polish your Valentine date etiquette, especially if it’s a first date…or it’s been a while since you’ve dated. Don’t let poor manners and social faux pas turn what could be a fairy tale event into an evening of foibles and lament. Here are eight ways to polish… Read More
7 Workplace Etiquette Tips to Build Teamwork in Any Economy No one would dispute that today’s gloomy economic news is a concern for workers everywhere. But, did you know that using workplace etiquette to show courtesy and respect to those in your department or team is a winning way to build up your team? Workplace etiquette pays in two ways for you and your team.… Read More
Courteous Customer Service: 10 Ways to Outclass the Competition After forty frustrating minutes at my nearby office supply store, I left without making a purchase. Two sales team members showed a lack of product knowledge—but even worse, a complete lack of customer courtesy. They didn’t get my order for 200 custom-printed note cards. Their competitor across town did. It was out of my way… Read More
Tulsa World: Respect in the Workplace Pays Dividends Read this article I wrote for the Tulsa World. Tulsa World Respect In The Workplace 06-24-10… Read More