Small talk is an important skill for business etiquette as well as to be socially savvy. Small talk helps you build rapport and connect with others. Whether you’ve just been introduced to someone at a business event or are sitting with strangers at a wedding reception, the ability to make small talk and make others feel at ease will create a lasting impression. While small talk is hard work for many people, the good news is the ability to make small talk can be developed through practice of this important business etiquette skill.
Remember, the most important skill in making great conversations is to just be yourself. You don’t have to be clever or quotable. Just be sincere, show empathy, enthusiasm, and a willingness to listen.