airplane etiquette and courtesies

After 3 years of NOT flying, I’ve done 3 domestic roundtrip flights in the past 5 months. I was curious what I would encounter among my fellow passengers in the way of airplane etiquette and courtesies. Although it’s not uncommon to hear in the news of an occasional unruly passenger, I was actually surprised—in a… Read More


post-COVID office etiquette

How do we  “do” business etiquette in a post-pandemic world? Business etiquette has always been a vital aspect of the work world. But in our post-corona virus pandemic world as employees return to office buildings, how might business etiquette rules change?   We’re in uncharted territory. There’s no “business etiquette book” that tells us how… Read More


etiquette do's and don'ts men in office

Etiquette do’s and don’ts for men in the office can sometimes be confusing, especially for new hires. And, the confusion especially refers to how to engage appropriately with women in an office environment. In this post, I share some specific business etiquette do’s and don’ts for men in the office. This awareness can prevent unintentional… Read More


Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked elevator etiquette questions I get: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting pass… Read More


It’s almost trick or treat time, as evidenced in my neighborhood by the plethora of Halloween lights and decorations emerging on houses and porches. So, I knew it was time to make a trip to Costco for a giant bag (or two!) of Halloween “treats” expected at my front door in a few days. Trick… Read More


Whether you’re 25 or 55, it’s important to polish your Valentine date etiquette, especially if it’s a first date…or it’s been a while since you’ve dated. Don’t let poor manners and social faux pas turn what could be a fairy tale event into an evening of foibles and lament. Here are eight ways to polish… Read More


Business Team

No one would dispute that today’s gloomy economic news is a concern for workers everywhere. But, did you know that using workplace etiquette to show courtesy and respect to those in your department or team is a winning way to build up your team? Workplace etiquette pays in two ways for you and your team.… Read More


After forty frustrating minutes at my nearby office supply store, I left without making a purchase. Two sales team members showed a lack of product knowledge—but even worse, a complete lack of customer courtesy. They didn’t get my order for 200 custom-printed note cards. Their competitor across town did. It was out of my way… Read More