- Rachel Wagner Etiquette and Protocol business etiquette training seminars are conducted in your company’s own conference room or a venue of your choice. In a relaxed and non-intimidating environment, you will learn the tools which give professionals a presence that communicates confidence, power, and poise in today’s global business arena.WHAT OTHERS ARE SAYING:“Highly relevant and engaging. Rachel’s expertise on the finer points of business dining equipped everyone with first-rate skills and a greater level of confidence as they represent the firm in any dining situation. Well done, Rachel!”— Becky J. Frank, Chairman and CEO, Schnake Turnbo Frank PR President, Tulsa Chamber of Commerce
Who Should Attend?
- High-performance businessmen and women who want that extra measure of confidence to help them excel in any business setting. The seminars are appropriate for all professionals from recent college graduates to seasoned executives.
- Anyone whose job requires that he or she effectively communicate with people in diverse business environments, anywhere in the world.
- Any employee of your organization who must represent your company’s professional image well.
- Business etiquette training seminars are available for corporations, organizations, academia, government, as well as private interests such as financial, legal, non-profits, medical and healthcare, and networking groups.
CORPORATE ETIQUETTE TRAINING SEMINARS
Business Etiquette for Professional SuccessIn this engaging and interactive seminar, your leadership team will learn world-class business etiquette tools. From business introductions, to titles and forms of address, to handshaking, eye contact, and business card protocol, your team will be empowered with confidence for any business setting and reflect a positive image of your organization.
Dining Etiquette for Business ProfessionalsBusiness relationships are developed and strengthened at the table. Your associates must be able to handle themselves flawlessly in dining situations as a host or as a guest. In this hands-on business dining etiquette seminar, you learn world-class dining etiquette while enjoying a multi-course fine dining meal. You will learn in a relaxed and non-intimidating environment and have immediate feedback. Never worry again about which fork to use–or how to host a client for dinner–or how to give a proper toast. Even in the most sophisticated dining settings, you will be equipped with the dining skills that give you confidence and polish to represent your company in a positive manner.
Build Relationships and Networks with Polish and PoiseAt business socials, conferences, and receptions, you are repeatedly making a first impression! But attending these events can be intimidating and even paralyzing for many professionals. In this business etiquette workshop, your team members will learn how to confidently present themselves, how to develop relationships more easily, and how to create a positive impression of your company. From handshaking and introductions, to mingling, making small talk and business card protocol, to body language and handling food and beverages, this fun and interactive business etiquette seminar will equip your leadership teams with confidence and poise for any type of business reception or networking social. Attendees will leave this session knowing how to make a positive first and lasting impression at any type of business social.
Workplace EtiquetteWorkplace etiquette helps create an office culture of appreciation, sensitivity, and respect for co-workers. In addition, it helps build powerful relationships with clients and visitors to your department. In this engaging and fun seminar, your team will learn important keys and tips that are crucial for creating positive workplace behaviors. This leads to a more productive and positive workplace environment for everyone. From cubicle etiquette and co-worker courtesies, to electronic etiquette and tips for a productive meeting, your team will be empowered for greater levels of successful relationships with each other and with clients, customers, and office guests.
Telephone EtiquetteIt’s critical that frontline employees make a positive first and lasting impression when handling business phone calls. In this interactive session, you will learn about proper phone manners, the power of your voice and word choices, being a good listener, and handling difficult callers. During this business etiquette session, participants will engage in a case study and practice scenarios to help reinforce the training. They will leave with practical and effective action steps that they can use immediately back in the office to give a more powerful and positive impression of your business or organization.
Email EtiquetteIt’s vital that business emails send a positive image of you and your organization. However, emails are often too casual, are carelessly written, or have a negative tone, all of which can reflect poorly on your company. In this session, you will learn business etiquette tips and best practices to create a professional impression with email. You will also discover when not to use email as a communication tool as well as tips for managing an overflowing Inbox. When back in the office, you can use these tips immediately to create the most professional image with all of your business email contacts.
INTERNATIONAL BUSINESS ETIQUETTE AND PROTOCOL SEMINAR
How to Succeed in the International ArenaKnowledge of international protocol and cultural etiquette is key for building trust and effective relationships in global markets. This business etiquette seminar gives you tips and strategies to broaden your global awareness. You will learn about verbal and nonverbal communication styles, making a good first impression, greetings and communication, gift giving, body language, dining, professional attire, and more. This seminar is valuable if your company is considering international business relationships, as well as for companies already involved in this arena. Whether you are an executive or a high level frontliner, you will gain valuable soft skills awareness that will help you compete in a global economy with confidence.
COLLEGE AND UNIVERSITY SEMINARS
Outclass the Competition in the Job MarketThis engaging business etiquette training seminar gives students the competitive edge to score coveted internships and desirable jobs sought in today’s global business arena. Students learn practical and effective working-world business etiquette tips and tactics. From proper attire to handshaking, making small talk to presenting a business card, this lively and interactive session focuses on contemporary, universally accepted business etiquette to help set students apart from the competition. They will gain crucial professional presence and confidence necessary to enhance their “name-brand” marketability at campus job fairs, networking events, and interviews.
Outclass the Competition – Dining EtiquetteIn this interactive business etiquette seminar, students learn the ins and outs of proper business dining etiquette. They learn to maneuver flawlessly through a 4- or 5-course formal meal including the etiquette for seating, silverware, napkin, and glassware. They gain confidence and polish by learning the importance of following the lead of the host, making small talk at the table, and other dos and don’ts that will set them apart. They will be equipped to create a great first impression at interview dinners with prospective employers—and that’s a great reflection on your university as well!
One-on-one business etiquette coaching is ideal for professionals looking to successfully position themselves for internal company promotion or for personal confidence in any social or business setting. In Rachel’s private coaching sessions, she gives on-target, customized training and feedback that guarantees you’ll present yourself as a polished business professional as never before. One-on-one coaching can be conducted in person, over the phone, or via email. Rachel’s coaching clients range from a Rhodes Scholar to a petroleum engineer and a top FAA official.
DINING ETIQUETTE FOR FAMILIESDo you have a special event coming up and want the whole family to look polished? Fine Dining for Families is a perfect time for your family to sit down together at a fine dining venue and receive private dining etiquette instruction while enjoying a multi-course tutorial meal. Instruction includes handling the silverware, understanding the place setting, approaching and leaving the table, napkin etiquette, toasting, and dining dos and don’ts.
Distinguish your company from the competition with etiquette and protocol intelligence!
Call on the expertise of Rachel Wagner Etiquette and Protocol—today! Please contact the RWEP office to schedule a professional, innovative and interactive training program.